Macron Store Cork FAQs

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How do I make an Order?

Simply select your product and requirements then add to basket. Alternatively, please don’t hesitate to contact Macron Store Cork on +353 86 6640916 or email us at cork@macronstore.com

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How long will my order take?

All orders can take up to 3 weeks (21 days) to complete. Typically, non-customised items take approximately 7 – 10 days. Any order in which a garment includes any customisation such as printing and/or embroidery takes 2-3 weeks. Please note that all orders are subject to availability.

If your item is out of stock then we will contact you to advise of delivery or suggest an alternative product.

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How do I pay for my goods?

Payment is simple, go to checkout and follow the online steps to pay by card. This is managed via Stripe.

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What happens if an item is out of stock?

If your item is out of stock then we will contact you to advise of delivery, suggest an alternative product or put the item on Back Order, after we have received your order.

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How much is the embroidery set up?

If we need to digitise your badge for embroidery there is a standard charge of €15 per logo.  This is a once off charge for the DST file that is required to embroider your design.  The actual cost of embroidery per garment will be quoted once we have seen your design.

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How much is delivery?

€8 delivery charge.

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How do I set up a Macron Store Clubshop?

Please contact John O’Rourke to set up a meeting to discuss your requirements for an online club shop by calling +353 86 6640916 or emailing cork@macronstore.com

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Is my order customised?

Any item (including Clubshop items) that requires printing, embroidery, sublimation or any additional detailing on to the plain garment/product is customised, meaning the order will take 2-3 weeks.

The visualisation of each item on MacronStoreCork.ie is an image of the proposed customised garment. Although it is a near representation of what the final print / embroidery will be, it is not 100% accurate to scale or colour. Macron Store Cork will always produce the most suitable size and colour. If you do require the customisation to be a certain size or colour, please ensure that you inform us of your exact requirement.

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Right to cancel

Cancellations cannot be made on customised goods once an order has been placed. “Customised Goods” are any products you have ordered which are personalised to your own specification, for example, by the inclusion of a club crest, sponsor logo or by adding names/numbers to the goods. We reserve the right to refuse any order that has been placed with us.

Please refer to our ‘Returns procedure’ for normal cancellations.